Privacy Policy

PlayLottoGlobal ("PLG," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website, mobile applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

We may collect the following categories of information:

• Account Information: Name, email address, phone number, date of birth, and password when you register.
• Identity Verification: Government-issued ID, proof of address, and other documents required to comply with legal and regulatory obligations.
• Payment Information: Billing address and transaction history. Full payment card details are handled by PCI-DSS compliant third-party processors and are not stored on our servers.
• Usage Data: IP address, device type, browser type, pages visited, and interactions with the Services.
• Communications: Records of your correspondence with our support team.

We use your information to:

• Provide, operate, and improve the Services;
• Verify your identity and comply with legal age and jurisdictional requirements;
• Process transactions and deliver tickets or prizes;
• Communicate with you about your account, promotions, and support requests;
• Detect and prevent fraud, abuse, and illegal activity;
• Comply with applicable laws and regulations.

We process personal data based on one or more of the following legal grounds: performance of a contract, compliance with legal obligations, protection of vital interests, consent, or legitimate interests such as fraud prevention and service improvement.

We do not sell your personal data. We may share information with:

• Service Providers: Payment processors, identity verification providers, hosting providers, and analytics services under strict confidentiality obligations.
• Regulators and Authorities: When required by law, court order, or to protect our rights and safety.
• Affiliate Partners: Limited referral attribution data to credit affiliates for sign-ups and purchases, without sharing sensitive personal information.

We use cookies and similar technologies to remember your preferences, understand usage patterns, and improve the Services. We use privacy-friendly analytics (Plausible) that does not use cookies or collect personally identifiable information.

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS/SSL), access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data. To exercise these rights, contact us at the email address below.

Our Services are intended for users who are at least 18 years old (or the legal age of majority in their jurisdiction). We do not knowingly collect data from children.

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes constitutes acceptance.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: support@proposals.digital